vsphere-kit

Privacy Policy

Your Data Protection Matters

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard data when you interact with our platform.

Information Collection and Use

At vsphere-kit, we collect information that helps us deliver better learning experiences. When you register for our virtualization and containerization courses, we gather your name, email address, and educational background to personalize your learning path.

We also track how you interact with our platform. This includes which VMware guides you access, which Proxmox tutorials you complete, and how long you spend on different sections. This data helps us understand what works and what doesn't in our teaching approach.

What We Collect

Account Information

Your name, email, phone number, and payment details when you enroll in courses or subscribe to services.

Learning Analytics

Course progress, quiz scores, completion rates, and time spent on virtualization labs and exercises.

Technical Data

Browser type, IP address, device information, and access times to maintain security and optimize performance.

How We Use Your Data

Your information serves specific purposes. We use it to grant access to your courses, send updates about new content, and respond to support requests. When you're working through our Proxmox certification track, we track your progress to recommend relevant follow-up materials.

  • Delivering course content and maintaining your account access
  • Sending important notifications about course updates and platform changes
  • Providing technical support when you encounter issues
  • Improving our virtualization training materials based on student engagement patterns
  • Processing payments and managing billing for subscriptions
  • Communicating about new VMware guides and containerization workshops

We never sell your personal information to third parties. Your data stays within our educational platform unless you explicitly consent to sharing.

Data Protection and Security

We implement industry-standard security measures to protect your information. Our servers use encryption both in transit and at rest. Access to student data is restricted to team members who need it for platform operations and support.

When you participate in live sessions or group labs, other students may see your first name and general location. You can adjust these visibility settings in your account preferences at any time.

Cookies and Tracking

We use cookies to keep you logged in and remember your preferences. Analytics cookies help us understand which sections of our virtualization courses get the most engagement. You can disable non-essential cookies through your browser settings, though this might limit some platform features.

Third-party services like payment processors have their own privacy policies. When you make a purchase, their terms apply to that transaction.

Your Rights and Control

You have full control over your personal information. You can access, download, or delete your account data at any time through your dashboard. If you want to stop receiving marketing emails about new courses, there's an unsubscribe link in every message.

  • Request a copy of all data we have about you
  • Correct inaccurate information in your profile
  • Delete your account and associated learning records
  • Opt out of promotional communications while keeping course notifications
  • Restrict how we process certain types of data

Data Retention

We keep your account information as long as you're an active student. If you complete a course and don't enroll in another for 24 months, we'll send reminders before archiving inactive accounts. Archived data can be restored if you return to continue learning.

Course completion certificates and transcripts are retained permanently for verification purposes, even after account deletion. These records contain minimal personal information—just your name and completion date.

International Students

Our platform serves learners throughout the United States and complies with relevant federal privacy regulations. If you access our courses from outside the US, your data may be processed on servers located in Memphis, Tennessee.

Changes to This Policy

We update this policy when we add new features or change how we handle data. Significant changes will be communicated via email and highlighted when you log in. Continued use of the platform after policy updates indicates acceptance of the new terms.

For questions about how we handle your information or to exercise your privacy rights, reach out through the contact details below. We typically respond to privacy inquiries within two business days.

Questions About Privacy?

119 S Main St #500, Memphis, TN 38103
Last updated: January 2025